5 Reasons Why 70% of Change Initiatives Fail: After 60 Years, We Still Don’t Get It

Change management has been around for a long time...so you'd think we'd finally get it right.  But, unfortunately, studies have consistently found that 70% of change initiatives ultimately fail to achieve their desired results. That means that the tumultuous work environment and emotional/physical toll on workers resulted in the status quo rather than the idealized … Continue reading 5 Reasons Why 70% of Change Initiatives Fail: After 60 Years, We Still Don’t Get It

Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Trust and promises go hand-in-hand.  We were taught this as children.  We expect it from our friends and family.  And we demand it from our employers and co-workers.  But during organizational change, far too many managerial promises are broken. Perhaps it was the promise that no employees would lose their jobs. Perhaps it was the assurance … Continue reading Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Organizational Change: Myth, Facts, and Reality

Organizational change.  These few words strike dread in the heart of not only the employees who are being asked to change, but also the change leaders who are in charge of those changes. Throughout my practice, I've discovered that some well-change management advice -- although well-meaning -- often is based on assumptions about what change … Continue reading Organizational Change: Myth, Facts, and Reality

The Compassionate Workplace: What It Is, Why It’s Missing, and How It Contributes to Organizational Success

Should we expect to find compassion in our workplaces – or should we check our emotions at the door in order to be more productive at work?   Is workplace compassion a “nice to have” bonus at work – or is it an organizational imperative for innovation and profitability?  According to recent research, compassion may be … Continue reading The Compassionate Workplace: What It Is, Why It’s Missing, and How It Contributes to Organizational Success

Understanding the “Why” Is More Important Than Understanding “How Much”

What's your number?  In business, organizational leaders rely on the financial and quantitative metrics that reveal how they've done in the recent or not so recent past.  Skilled analysts can then parse the data to reveal trends that can benefit or hurt the company's profitability and sustainability. Numbers matter. But do you rely exclusively on … Continue reading Understanding the “Why” Is More Important Than Understanding “How Much”