Building a Culture of Trust: The 10 Crucial Elements to Sustain Trust in the Workplace

According to findings in the 2017 Edelman Trust Barometer, 63% of employees DO NOT trust their organizational leaders.  In 2018, EY's global study on trust in the workplace found that less than half of respondents had a "great deal of trust" in their employers, boss, or colleagues. Is this lack of trust something that should keep organizational … Continue reading Building a Culture of Trust: The 10 Crucial Elements to Sustain Trust in the Workplace

5 Reasons Why 70% of Change Initiatives Fail: After 60 Years, We Still Don’t Get It

Change management has been around for a long time...so you'd think we'd finally get it right.  But, unfortunately, studies have consistently found that 70% of change initiatives ultimately fail to achieve their desired results. That means that the tumultuous work environment and emotional/physical toll on workers resulted in the status quo rather than the idealized … Continue reading 5 Reasons Why 70% of Change Initiatives Fail: After 60 Years, We Still Don’t Get It

Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Trust and promises go hand-in-hand.  We were taught this as children.  We expect it from our friends and family.  And we demand it from our employers and co-workers.  But during organizational change, far too many managerial promises are broken. Perhaps it was the promise that no employees would lose their jobs. Perhaps it was the assurance … Continue reading Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver