Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Trust and promises go hand-in-hand.  We were taught this as children.  We expect it from our friends and family.  And we demand it from our employers and co-workers.  But during organizational change, far too many managerial promises are broken. Perhaps it was the promise that no employees would lose their jobs. Perhaps it was the assurance … Continue reading Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver