Why Change Initiatives Fail: Position Power vs. Network Power

(This is part 1 in a 5-part series on why change initiatives fail.)   Throughout the years, researchers have discovered that 70% of organizational change initiatives fail.  One of the primary reasons cited is the ambiguity associated with making "change."  Qualitative metrics are often ignored.  Aligning the outcomes with economic realities are often over-emphasized.  Human fears … Continue reading Why Change Initiatives Fail: Position Power vs. Network Power

Workplace Flexibility: Why It’s More Than Just Flexible Hours

When most people think of "flexibility," we usually think about physical flexibility.  In contrast, flex in the workplace is often synonymous with temporal (or time-based) flexibility -- in other words, flex-time, compressed work weeks, or telecommuting.  But neither one of these definitions encompasses the full range of flexible options that employers can and should offer their workers -- especially … Continue reading Workplace Flexibility: Why It’s More Than Just Flexible Hours

Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Trust and promises go hand-in-hand.  We were taught this as children.  We expect it from our friends and family.  And we demand it from our employers and co-workers.  But during organizational change, far too many managerial promises are broken. Perhaps it was the promise that no employees would lose their jobs. Perhaps it was the assurance … Continue reading Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Organizational Change: Myth, Facts, and Reality

Organizational change.  These few words strike dread in the heart of not only the employees who are being asked to change, but also the change leaders who are in charge of those changes. Throughout my practice, I've discovered that some well-change management advice -- although well-meaning -- often is based on assumptions about what change … Continue reading Organizational Change: Myth, Facts, and Reality

The Compassionate Workplace: What It Is, Why It’s Missing, and How It Contributes to Organizational Success

Should we expect to find compassion in our workplaces – or should we check our emotions at the door in order to be more productive at work?   Is workplace compassion a “nice to have” bonus at work – or is it an organizational imperative for innovation and profitability?  According to recent research, compassion may be … Continue reading The Compassionate Workplace: What It Is, Why It’s Missing, and How It Contributes to Organizational Success