According to findings in the 2017 Edelman Trust Barometer, 63% of employees DO NOT trust their organizational leaders. In 2018, EY's global study on trust in the workplace found that less than half of respondents had a "great deal of trust" in their employers, boss, or colleagues. Is this lack of trust something that should keep organizational … Continue reading Building a Culture of Trust: The 10 Crucial Elements to Sustain Trust in the Workplace
Organizational change. These few words strike dread in the heart of not only the employees who are being asked to change, but also the change leaders who are in charge of those changes. Throughout my practice, I've discovered that some well-change management advice -- although well-meaning -- often is based on assumptions about what change … Continue reading Organizational Change: Myth, Facts, and Reality
Should we expect to find compassion in our workplaces – or should we check our emotions at the door in order to be more productive at work? Is workplace compassion a “nice to have” bonus at work – or is it an organizational imperative for innovation and profitability? According to recent research, compassion may be … Continue reading The Compassionate Workplace: What It Is, Why It’s Missing, and How It Contributes to Organizational Success
When was the last time that you told an employee to "make it happen?" Did you stress the importance of putting forth the necessary effort? Did you reinforce the urgency of the request? If you're like most managers, you probably did all these things. But were these requests to "make it happen" actually met? This is the … Continue reading Inadequate Resources, Poor Performance, and Employee Burnout: Are Managers to Blame?
What's your number? In business, organizational leaders rely on the financial and quantitative metrics that reveal how they've done in the recent or not so recent past. Skilled analysts can then parse the data to reveal trends that can benefit or hurt the company's profitability and sustainability. Numbers matter. But do you rely exclusively on … Continue reading Understanding the “Why” Is More Important Than Understanding “How Much”