Workplace Flexibility: Why It’s More Than Just Flexible Hours

When most people think of "flexibility," we usually think about physical flexibility.  In contrast, flex in the workplace is often synonymous with temporal (or time-based) flexibility -- in other words, flex-time, compressed work weeks, or telecommuting.  But neither one of these definitions encompasses the full range of flexible options that employers can and should offer their workers -- especially … Continue reading Workplace Flexibility: Why It’s More Than Just Flexible Hours

Building a Culture of Trust: The 10 Crucial Elements to Sustain Trust in the Workplace

According to findings in the 2017 Edelman Trust Barometer, 63% of employees DO NOT trust their organizational leaders.  In 2018, EY's global study on trust in the workplace found that less than half of respondents had a "great deal of trust" in their employers, boss, or colleagues. Is this lack of trust something that should keep organizational … Continue reading Building a Culture of Trust: The 10 Crucial Elements to Sustain Trust in the Workplace

5 Reasons Why 70% of Change Initiatives Fail: After 60 Years, We Still Don’t Get It

Change management has been around for a long time...so you'd think we'd finally get it right.  But, unfortunately, studies have consistently found that 70% of change initiatives ultimately fail to achieve their desired results. That means that the tumultuous work environment and emotional/physical toll on workers resulted in the status quo rather than the idealized … Continue reading 5 Reasons Why 70% of Change Initiatives Fail: After 60 Years, We Still Don’t Get It

Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Trust and promises go hand-in-hand.  We were taught this as children.  We expect it from our friends and family.  And we demand it from our employers and co-workers.  But during organizational change, far too many managerial promises are broken. Perhaps it was the promise that no employees would lose their jobs. Perhaps it was the assurance … Continue reading Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Organizational Change: Myth, Facts, and Reality

Organizational change.  These few words strike dread in the heart of not only the employees who are being asked to change, but also the change leaders who are in charge of those changes. Throughout my practice, I've discovered that some well-change management advice -- although well-meaning -- often is based on assumptions about what change … Continue reading Organizational Change: Myth, Facts, and Reality