Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

Trust and promises go hand-in-hand.  We were taught this as children.  We expect it from our friends and family.  And we demand it from our employers and co-workers.  But during organizational change, far too many managerial promises are broken. Perhaps it was the promise that no employees would lose their jobs. Perhaps it was the assurance … Continue reading Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver

The Compassionate Workplace: What It Is, Why It’s Missing, and How It Contributes to Organizational Success

Should we expect to find compassion in our workplaces – or should we check our emotions at the door in order to be more productive at work?   Is workplace compassion a “nice to have” bonus at work – or is it an organizational imperative for innovation and profitability?  According to recent research, compassion may be … Continue reading The Compassionate Workplace: What It Is, Why It’s Missing, and How It Contributes to Organizational Success

Inadequate Resources, Poor Performance, and Employee Burnout: Are Managers to Blame?

When was the last time that you told an employee to "make it happen?"  Did you stress the importance of putting forth the necessary effort?  Did you reinforce the urgency of the request?  If you're like most managers, you probably did all these things. But were these requests to "make it happen" actually met? This is the … Continue reading Inadequate Resources, Poor Performance, and Employee Burnout: Are Managers to Blame?