Integrity, honesty, transparency, and ethics. These highly valued characteristics are critical in building trust, engagement, and commitment in the workplace. But the importance of ethics goes beyond the accepted treatment of employees: ethics represent the core values that will shape decision-making behaviors throughout the organization. Many companies have published ethics and compliance policies. By having … Continue reading The Unethical Boss: Is Your Culture a Willing Accomplice?
We’ve all heard about the importance of “engaging” employees. Engaged employees are: Happier and more satisfied in their jobs. Less likely to leave the company for a better opportunity. Able to be more productive and create higher quality results for customers. The foundation for organizational constancy, profitability, and sustainability. Sounds great, huh? But what is … Continue reading Start Igniting Employees’ Passion (Instead of Engagement)
According to findings in the 2017 Edelman Trust Barometer, 63% of employees DO NOT trust their organizational leaders. In 2018, EY's global study on trust in the workplace found that less than half of respondents had a "great deal of trust" in their employers, boss, or colleagues. Is this lack of trust something that should keep organizational … Continue reading Building a Culture of Trust: The 10 Crucial Elements to Sustain Trust in the Workplace
Change management has been around for a long time...so you'd think we'd finally get it right. But, unfortunately, studies have consistently found that 70% of change initiatives ultimately fail to achieve their desired results. That means that the tumultuous work environment and emotional/physical toll on workers resulted in the status quo rather than the idealized … Continue reading 5 Reasons Why 70% of Change Initiatives Fail: After 60 Years, We Still Don’t Get It
Trust and promises go hand-in-hand. We were taught this as children. We expect it from our friends and family. And we demand it from our employers and co-workers. But during organizational change, far too many managerial promises are broken. Perhaps it was the promise that no employees would lose their jobs. Perhaps it was the assurance … Continue reading Broken Promises: What to Do When Change Managers Promise What They Can’t (or Won’t) Deliver